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How to verify an identity document?

Follow the tutorial below to verify an identity document.

Step 1: Log in to the application

After your purchase, you received an email containing your login credentials for the web application. Use this information to sign in.

Info

If you have not received any emails a few minutes after your purchase, please check your spam folder.

Step 2: “Identity” menu

Once logged in to the application, click on the fingerprint icon to access the “Identity” menu:

Identity menu

Then click on “Verify a document” in the left-hand menu:

Verify a document menu

Step 3: Upload the document

Follow the steps below:

  • Upload the identity document

Upload identity document

  • Select the document origin (photo, screenshot / sent via messaging app, scan, etc.)

Select document origin

  • Submit the information for analysis

Submit information

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The analysis may take up to two minutes. Do not close your browser tab until the process is complete.