How to verify an identity document?
Follow the tutorial below to verify an identity document.
Step 1: Log in to the application¶
After your purchase, you received an email containing your login credentials for the web application. Use this information to sign in.
Info
If you have not received any emails a few minutes after your purchase, please check your spam folder.
Step 2: “Identity” menu¶
Once logged in to the application, click on the fingerprint icon to access the “Identity” menu:
Then click on “Verify a document” in the left-hand menu:
Step 3: Upload the document¶
Follow the steps below:
- Upload the identity document
- Select the document origin (photo, screenshot / sent via messaging app, scan, etc.)
- Submit the information for analysis
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The analysis may take up to two minutes. Do not close your browser tab until the process is complete.




